Computers, Mobiles and Peripherals
Fashion & Apparel
Handbags & Accessories
Household Durables & Kitchen Appliances
Kids & Education
Sports & Adventure
Every industry has its unique dynamics and challenges.
Route 16 understands the different drivers of customer acquisition and engagement for a range of B2C industries.
We understand that:
Traditional brick and mortar businesses like white goods and consumer durables need agile migration and set-up of ecommerce technology and operations.
Rich, 36O-degree previews, supported with excellent photographs are critical in customer decision-making for jewelry, fashion and accessories and luxury products.
A sound product and pricing strategy for marketplaces is important for most industries including hospitality, consumer durables and kitchen appliances.
Sports and fashion brands need to showcase global trends quickly – offline as well as online.
The FMCG industry requires agile and accurate product updates, dynamic pricing and attractive ideas for repeat purchasers.
Online should leverage the excellent offline presence of brick and mortar retailers with clear and updated store locators.
Every industry will have to look at omnichannel as a key strategy for customer experience.
Every industry requires quick and simplified discovery of products online.
Product knowledge and training of customer support executives is key to customer satisfaction and sales.