OUR GUIDING FRAMEWORK
We want to be known as the people
who will deliver measurable performance
in the business of ecommerce.
That’s our vision.
It inspires us to be
customer-focused.
Every rupee we earn
should be generated
from client sales.
That’s our business model.
It helps us to move
towards our vision.
Today, the first
customer touch point
takes place online.
That’s the premise
we begin with to
design our solutions.
Every single detail propels online sales & customer satisfaction.
That’s the principle that drives us to excel
in all areas.
Backed by 20 years of mastery in the digital and ecommerce space, Route 16 is helping to make the online channel a viable source of revenue for businesses. We bring together sophisticated ecommerce technology, targeted digital marketing, timely customer support and analytics to provide a memorable and personalised experience to customers, while addressing their discovery and fulfillment needs.